Frequently Asked
Questions
Our team is happy to help with any questions you might have.
A clear guide to the details guests ask about most, from arrival times and booking rules to payments, facilities, and house policies.
Open each section below for practical answers that help you plan a smooth stay at Golden Mansion Amsterdam.
Huidekoperstraat 21-23, 1017 ZL Amsterdam
Golden Mansion offers 3 different sized apartments: studio, standard, and deluxe apartments.
Like most other scenic buildings in Amsterdam, Golden Mansion does not have an elevator. Golden Mansion is located in a residential area.
Standard rate: free cancellation or modification until 3 days before arrival. In case of late cancellation, late modification or no-show, the fee will be the total price of the reservation.
15:00
11:00
Early check-in is subject to availability.
The apartments are designed for 2 persons, however the standard and deluxe apartments have a sofa which can be turned into a sofa bed which allows for another 2 persons in an apartment.
Friendly reception staff can assist you with questions during your stay.
Luggage storage is available before check-in time and after check-out.
Golden Mansion does not offer a parking facility.
Standard rate: free cancellation or modification until 3 days before arrival. In case of late cancellation, late modification or no-show, the fee will be the total price of the reservation.
Non-refundable rate: not possible to modify the booking. In case of cancellation or no-show, the fee will be the total price of the reservation.
Mastercard, VISA, Maestro, AMERICAN EXPRESS. Accepted currency is EUR. Cash is not accepted.
All rates include 9% VAT. The city tax of 12.5% is not included.
Guests are required to present a valid photo identification and a credit card upon check-in. At least one of the guests must be 21 years old or older to check in. If these requirements are not met, guests will not be allowed to check in and there is a possibility that the reservation will be cancelled with applicable cancellation fees.
Guests are required to present a valid photo identification and a credit card upon check-in. At least one of the guests must be 21 years old or older to check in. If these requirements are not met, guests will not be allowed to check in and there is a possibility that the reservation will be cancelled with applicable cancellation fees.
A damage deposit of €2,000 will be authorised on your credit card upon check-in. The deposit will be released upon check-out, subject to an inspection of your apartment. Please note that the authorisation release period depends on the conditions of your bank.
Children of any age are welcome. Children aged 3 years and above are considered adults. All cots are subject to availability for children aged 0–2 years.
Smoking and the use of any kind of drugs is prohibited inside or around the property. Due to the property being in a residential area, please refrain from smoking near the property.
To ensure the comfort of other guests, please keep noise levels to a minimum, especially between 22:00 PM – 09:00 AM. Loud music, parties, and disruptive behaviour are not allowed.
Visitors are not allowed.
Pets are not allowed.
All guests are expected to behave respectfully and adhere to hotel policies. Disruptive behaviour may result in removal from the hotel without a refund. Golden Mansion reserves the right to contact authorities if necessary.
Explore the Neighbourhood
Huidekoperstraat 21–23, 1017 ZL Amsterdam, ideally located between the Museum Quarter, De Pijp, and the historic canal belt, with excellent transport links throughout the city.
Discover Your Amsterdam
Residence
Book a serviced apartment in central Amsterdam with the comfort of a private kitchenette, reliable Wi-Fi, and hotel-style support. From Golden Mansion, museums, canals, De Pijp, and the city centre are all within easy reach.
Huidekoperstraat 21–23 · 1017 ZL Amsterdam